A fluffy topic with some truth in it- Human Factors in medicine
Human factors in medicine sounds fluffy, perhaps it is. But step past the waffle, the jargon and and the reflective nonsense and you get to the simple fact, humans are really flawed. If we want to make people better we have to accept our faults and try and address them, for something as simple as not being aware of the time will kill the the patient far faster than not knowing the side effects of XY by heart.
So take a look at this link:
http://www.institute.nhs.uk/safer_care/general/human_factors.html